Program Manager
Resources for program managers
38 articles
Program Manager guides
22 articles
Meet Iris, your Mentorly assistant
What Iris is, where to find her, the three kinds of questions she answers, and what to do when she cannot help.
What Iris can and cannot see
The data Iris reads, the four limits built into her, where your conversations are stored, and what to do about anything confidential.
Getting good answers from Iris
How to phrase a question so Iris can answer it, what to ask as a program manager, a mentor or a mentee, and what to do when an answer looks wrong.
Mentorly Notifications in Slack
Send Mentorly notifications to Slack as direct messages, with booking actions built right into the message. Email is always the fallback.
Connecting Slack to Your Account
How a program manager connects Slack so notifications for every program in the account are delivered as Slack direct messages.
Delegating the Slack Install to Your Admin
If you cannot install apps in your team's Slack, send a secure link to the person who can, without giving them a Mentorly account.
Segments: Custom Profile Fields for Your Program
Use segments to define the profile fields your members fill in, then put them to work in onboarding, matching, filtering, and analytics.
Creating a Custom Segment
A step-by-step guide to adding your own profile fields, choosing a field type, and setting up the options your members can pick from.
How Visibility and Matching Work
Understand the two switches on every segment - showing a field on member profiles, and using it to match mentors and mentees.
Building Your Onboarding with Segments
Arrange the fields your members complete when they join, decide what is required, and control the order with a simple drag-and-drop builder.
Importing and Updating Member Data by CSV
Download a template with a column for every segment, fill in or update member answers in bulk, and upload it back with built-in validation.
Translating Your Segments
Give your members their onboarding questions and answer options in every language your program supports.
Resources: Hub for Mentorship Success
Ensure the success of your Mentoring program with Resources
Formatting Using Basic HTML Codes
Enhance Your "About US" section with HTML Formatting
Inviting members via CSV
Inviting members via CSV
Announcements
Introducing 'Announcements', a new way to communicate with the members of your program!
Smart Matching
Here's everything you need to know about Mentorly's smart matching!
Managing your program
Here's how to manage your program once members have been onboarded.
Inviting members to your program
The key to a successful program? It's all about the members!
Setting up your program
These are the crucial steps and details to complete before onboarding members to your program.
Get to know the platform!
Get familiar with Mentorly and your Program Dashboard, so that you can begin creating your program or continue managing your program.
Mentorly Intelligence: Understand What’s Really Happening in Your Program
Discover how Mentorly Intelligence turns your mentorship data into actionable insights.
Mentorship Program resources
3 articles
Mentorship Best Practices: Lessons From Industry Leaders
This article will contain best practices regarding mentorship you can implement today.
The Link Between Diversity and Inclusion and Effective Mentorship
Highlighting the benefits of mentorship on diversity and inclusion.
The Impact of Mentorship on Employee Retention and Career Development
Taking a closer look to understand the connection between mentorship and employee retention and career development.
Monthly Program Manager Tips!
8 articles
New updates to better manage your mentorship programs.
New updates to better manage your mentorship programs.
Our best tips to run a successful mentorship program.
Our best tips to run a successful mentorship program.
The best ways to save you time
The best ways to save you time
Conversation Prompts and Plan Features Explained
Conversation Prompts and Plan Features Explained
How to Showcase Your Mentors and Optimize Mentor-Mentee Connections
Shine the spotlight on your mentors!
How to Optimize Mentorship Program Success with Smart Matching
Find out what program members are struggling with the most and Mentorly's solution!
The Secret to Flexible Mentorship
Flexible mentorship: matching and general browsing, setting goals and why Mentorly is the best fit for Mentorship.
Featuring mentors and setting up masterclasses or group sessions.
A Guide to Maximizing Mentorly's Potential!
FAQ
5 articles
How to Build an Impactful Mentorship Program
Set your mentorship program up for success
Mentorly Enterprise - Security FAQ
Security questions about Mentorly Enterprise
Mentorly Enterprise - Payment FAQ
Payment questions about Mentorly Enterprise
Mentorly Enterprise - Plans & Pricing FAQ
Plans & pricing questions about Mentorly Enterprise
Mentorly Enterprise - General FAQ
General questions about Mentorly Enterprise